遇到问题？很高兴为你提供帮助。
无论你遇到什么问题——训练计数异常、声音或语音播报失效、数据同步、购买与订阅、或者任何其它疑虑，欢迎随时通过以下方式联系我们。我们会尽快回复。
来信时，如果方便，请简单描述你的设备型号、App 版本号，以及遇到问题的具体场景，这能帮助我们更快定位并解决。
请确保手机摆放位置能清晰看到你的上半身动作，且光线充足；请将手机尽量固定，避免画面抖动，并保持与屏幕一定距离让全身入画。
请在 App 设置中确认「计数音效」和语音播报已开启，并检查系统铃声音量是否过低或为静音模式。
购买状态的更新可能稍有延迟，请先退出再重新进入 App。若长时间未生效，请联系我们并提供购买凭证，我们会为你核实处理。
订阅管理由 App Store 负责，请在「设置 > 你的姓名 > 订阅」中查看、续订或取消。
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Whatever the issue — counting not working, missing sounds or voice prompts, data sync, purchases and subscriptions, or any other concern — feel free to reach out. We'll get back to you as soon as we can.
If possible, please include your device model, app version, and a short description of the problem. This helps us help you faster.
Make sure the camera clearly sees your upper-body movement with good lighting. Keep the phone steady, and stay at a distance so your full body is in frame.
Check that "Count sound" and voice prompts are enabled in the app, and confirm your ring volume isn't too low or set to silent.
Purchase status can take a moment to update. Try quitting and reopening the app. If it still doesn't unlock, contact us with your receipt.
Subscriptions are managed by the App Store: go to Settings > Your Name > Subscriptions.
Didn't find an answer? Contact us directly:
Email Us · t9search@163.comSquatPal — Support